Privacy Policy

Effective Date: April 7, 2025

Electric Auto Films ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Electric Auto Films collects, uses, and protects information about you when you opt in to receive SMS messages from us.

1. Information We Collect

When you opt in to receive SMS messages, we may collect the following information:

• Your phone number
• Your consent to receive SMS messages
• Your name and basic contact information (e.g., email)
• Other relevant details you provide when opting in

Additionally, if you interact with our website, we may collect:

• Device information, including IP address and browser type
• Site usage data, such as pages visited and actions taken
• Cookies and tracking data to enhance user experience

2. How We Collect Your Information

We may collect your information through:

• Direct interactions: When you complete a form, schedule an appointment, or contact us
• Automated technologies: Website analytics and cookies to improve user experience

3. How We Use Your Information

We use your information to:

• Send you SMS messages you have opted in to receive
• Provide service updates, appointment reminders, and customer support
• Operate, manage, and improve our business and services
• Ensure compliance with legal and regulatory requirements

📌 Opt-out Process: You may opt out of receiving SMS messages at any time by replying STOP or CANCEL to any message we send you. For further assistance, reply HELP or contact us directly.

4. Data Disclosure

We do not transfer or share your personal data — including your phone number, SMS opt-in status, or any other personal information — with any external organizations under any circumstances, even with your consent.

Your data is strictly used internally by Electric Auto Films to manage SMS communications and provide service-related support. We do not sell, rent, distribute, or disclose your information to third parties for any reason.

5. Data Security & Protection Measures

We implement industry-standard security protocols to protect your personal data from unauthorized access, loss, or misuse.

Encryption & Secure Storage

• All data transmitted between users and our systems is encrypted using TLS 1.2+.
• Personally Identifiable Information (PII) is securely stored using AES-256 encryption.

Unauthorized Sharing Prevention

• Role-Based Access Control (RBAC) ensures only authorized personnel access sensitive data.
• Strict internal policies prohibit data sharing beyond necessary business operations.
• Regular security audits help identify and mitigate vulnerabilities.

Firewall & Intrusion Detection

• Our servers are protected by enterprise-grade firewalls and Intrusion Detection Systems (IDS).
• Multi-Factor Authentication (MFA) is required for administrative access.

Data Retention & User Control

• We retain your data only as long as necessary for business and legal purposes.
• Users can request data deletion by contacting us at info@electricautofilms.com.

6. Updates to This Privacy Policy

We may periodically update this policy. If any significant changes affect your privacy rights, we will provide prior notice by updating this page. We encourage you to review this policy periodically.

7. How to Contact Us

📩 Email: info@electricautofilms.com
📞 Phone: (949) 432-7977
📍 Address: 1712 Langley Ave, Irvine, CA 92614, USA
📲 For SMS support, text HELP to (949) 432-7977.

‍